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Full Details OF YOUR SELECTED ITEM
If you purchase more than 1 item all your items will be shipped together in a combined package.
Our Shopping Cart calculates the total weight of the package and passes the saving onto you by way of a P+P discount.
You are only charged the Royal Mail published rates for postage, and 50p in total for packaging!

Package and Postage Policies

All goods are carefully wrapped and protected with adequate packaging.

All goods are despatched within 2 working days of receipt of an acceptable order and required payment.

All items are sent via Royal Mail.

It is our policy to charge only the Royal Mail costs (as they publish from time to time) for the total weight of all products purchased, and sent as 1 package. We charge 50p in total for packaging.

The weight that we use for each item is shown on the Product detail page. Our Shopping Cart Automatically calculates the Royal Mail costs for orders comprising of more than 1 item.

Our Product Detail page shows the p+p cost if the item is purchased on its own.

Non UK deliveries must have the required postage agreed via email or telephone before the order is placed. Our Shopping Cart enables you to enter the Non UK Shipping costs that we provide.

Returns Policies

In order to ensure our customers receive the best level of service we are happy to offer a comprehensive returns policy in the unlikely event that you are not 100% satisfied with the goods delivered.

We cannot issue refunds on simply unwanted goods. Refunds/exchanges will only be offered on goods that are found to be faulty or are not as described at the time of purchase. Please note that goods damaged in transit will be considered on their individual merits. Also please be aware that we cannot be held responsible and provide refunds/exchanges on goods affected by circumstances beyond our control. This includes damage and neglect after goods are received by the purchaser. We cannot issue refunds/exchanges on CDs/DVDs or Computer Software once the packaging seal has been broken.

The following returns procedure must be followed and failure to do so may result in us being unable to exchange goods or provide refunds.

Should you wish to return an item you must notify us within 14 days of receipt of your order.

Please state:-

the order number

the description of the item you are returning

the reason for the return

You will receive prompt attention from us and wherever possible an offer of a replacement product providing we have the goods in stock. You will be given a unique returns authorisation number and instructions on how to return the goods.

All goods must be returned within 30 days of receipt, they must be in their original condition together with the packaging in which they arrived. They must be securely packaged and include a copy of the invoice or packing slip together with the returns authorisation number.

Once received the goods will be checked and a refund or replacement will be arranged where applicable.

Our aim is to be fair and treat our customers with the same level of respect and consideration that we ourselves would wish.

Our returns policy does not affect your statutory rights as a consumer.